Online orders will be shipped within 1 business day. Depending on the shipping level you choose, it can take up to 7 days for the package to actually get to you. Please note that shipping transit times exclude weekends, and please allow for increased transit time around holidays.
Our warehouse processes orders Monday through Friday. Online orders with expedited shipping will be delivered on business days. Orders placed after 12pm (Eastern Time) will be processed the following business day.
As soon as your order has been shipped, you will receive an email notification with a Fedex tracking number.
Unfortunately we are unable to ship to PO Boxes, APO, and FPO addresses for the time being.
At Wonderhood, we want our customers to be 100% satisfied with the products we sell and the service we provide.
If at any time in the 30 days after purchase you are not satisfied, please reach out to us at firstname.lastname@example.org. We will do our very best to make you happy or we will offer an exchange or refund of your purchase price to the account used to make the original purchase.
In the unlikely event that we’ve made an error with your order or a product is defective, please contact us immediately at email@example.com so that we can make it right!
When returning merchandise, please obtain a return material authorization (“RMA”) during the 30 day period following date of shipment by Wonderhood. Please repack the item(s) you are returning in the original shipping box or a similar box and include the RMA. Note that shipping and handling charges, gift-wrap fees, and taxes paid are not refundable.
If you need further assistance, please contact us anytime at firstname.lastname@example.org